At Brain Boost Program, we aim to provide high-quality learning experiences for every student. To ensure clarity and fairness, please read our refund policy carefully:
- Non-Refundable Portion:
- A portion of the enrollment fee, 20%, is non-refundable.
- This covers administrative costs, materials, and program preparation.
- Full Refund:
- If you cancel at least 7 days before the start of the program, the remaining 80% of your fee will be refunded.
- Partial Refund:
- If you cancel less than 7 days before the start, only the non-refundable portion will be retained, and the rest will be refunded.
- Refund for Subscriptions (Monthly/3 Month):
- For ongoing subscription packages, refunds are pro-rated based on unused sessions, minus the non-refundable portion.
- How to Request a Refund:
- Refund requests must be sent via email to contact us menu.
- Refunds will be processed within 5–7 business days after approval.
- Exceptional Cases:
- Refunds for medical emergencies or unforeseen circumstances will be considered on a case-by-case basis.